This page explains how to request deletion of personal data processed in connection with Tap On Time, operated by Tap On Time. It is provided to meet common requirements for apps that use Meta (Facebook) Login, Meta Pixel, Conversions API, or related Meta technologies.
Tap On Time is a multi-tenant attendance platform: each company has its own workspace, staff, offices, and admin. Who holds and processes your data depends on your relationship with us (company admin or staff).
1. Merchants and staff (store operators)
If you operate a store on Tap On Time, your account, store configuration, order and customer data, and optional integrations (including Meta/Facebook connections you enable) are processed to provide the service.
- To disconnect Meta/Facebook from your store: use your store admin → Settings → Integrations → Facebook & Instagram (or equivalent) and disconnect or revoke access as offered in the product.
- To request closure of your workspace and deletion of merchant-held data: contact us using the email below from your registered account email, with your store name or URL. We will verify ownership and process your request subject to law and legitimate retention (e.g. tax or fraud records).
2. Shoppers (customers of a merchant’s store)
If you placed an order or created an account on an individual merchant’s storefront, that merchant is typically the controller of your order and account data for that store. Contact that merchant directly to access, correct, or delete your personal data, or to exercise rights under applicable law.
We process such data on behalf of merchants to run the platform. If the merchant asks us to delete certain platform-held copies in line with their instructions and our agreement, we will do so where technically feasible and consistent with law.
3. Data obtained through Meta (Facebook)
Where a merchant connects Meta services (for example Facebook Login, Meta Pixel, Conversions API, or catalog tools), data shared with Meta is subject to Meta’s policies and the merchant’s settings. Revoking the app in your Facebook settings may limit future sharing but does not automatically erase historical data held by us or the merchant; use the contacts above as appropriate.
You can review and adjust Facebook permissions at facebook.com/settings (Business integrations) or your Facebook account settings.
4. Response time
We aim to acknowledge requests within a reasonable period and complete verified deletion or anonymization within thirty (30) days where no legal exception requires longer retention. Complex requests may take longer; we will inform you if that applies.
5. Related policies
6. Contact
Data deletion and privacy requests for Tap On Time: [email protected]